So your bestie surprised you with a Fashion Nova e-gift card for your birthday. Yay! You’ve been eyeing those curve-hugging jeans and tops for weeks. But when you try to use your new e-card at checkout…nada. Zilch. The site keeps saying “invalid code” no matter how many times you re-enter it.
Frustrating, right? Don’t sweat it – you’re not alone. Lots of peeps have issues getting Fashion Nova gift cards to work. But this sitch is totes fixable with a few easy tips. Read on, and you’ll be rockin’ those high-waisted leggings in no time!
- Fashion Nova e-gift cards can be tricky to use, but are fixable with some troubleshooting. Carefully double-check the code, contact customer service, or purchase a plastic card if needed.
- Physical Fashion Nova gift cards are more reliable and can be used in-store if the e-card has technical issues.
- Persistence and patience pays off! With a few extra steps, you’ll get to use your gift card and score new Fashion Nova goodies.
- When buying Fashion Nova cards for friends, purchase directly from Fashion Nova to prevent getting a faulty or used code.
- Review the expiration date and fine print before purchasing Fashion Nova gift cards or attempting to use them.
- Reach out to customer service for help using your gift card – they can often get defective codes applied or replaced. Don’t give up!
Struggling to Use Your Fashion Nova E-Gift Card? Here’s How to Make it Work
Read the Fine Print
Before blindly scratchin’ off that e-gift card code, take a sec to scan the fine print on the back. Fashion Nova cards have some quirks:
- They can only be used for full-priced items – no sales or promos allowed. Bummer.
- The card must be used in one transaction – no spreading out that $$ over multiple purchases.
- They expire 6 months from purchase date – so don’t let them languish in your wallet too long!
Knowing the deets ahead of time saves headaches at checkout. Now let’s get to fixin’ that “invalid code” sitch.
Double (Triple) Check Your Code
Mistyping that long string of letters and numbers is mad easy. I can’t tell you how many times I’ve fat-fingered a code then wondered why it didn’t work! Whenever your e-card is rejected, carefully re-enter it from scratch. Make sure your caps lock isn’t on accidentally. Confirm each character matches the scratched-off code, including any zeros. A single wrong digit will make that sucker invalid.
If possible, try copy-and-pasting the code directly from the email it came in. Eliminates the human error thing! If the code still won’t work, it’s probs not your fault (see below).
Contact Fashion Nova Customer Service
Before totally freakin’ out that your card is a dud, reach out to the Fashion Nova help squad directly. They can work magic and apply codes on their end or investigate if it’s faulty.
Hit up their customer service email, phone line, or chat box during business hours (Pacific time). Explain nicely that your e-card was declined and you carefully re-entered it multiple times. They’ll likely ask for the code and your order number to troubleshoot. Fingers crossed they can sort it ASAP!
Though Fashion Nova’s gotten some flack for long hold times, I’ve had decent luck reaching an agent within 15-20 minutes. Calling mid-week and during morning hours (before the lunch rush) helps. If you still can’t get through, shoot ’em an email outlining the sitch.
Buy a Physical Gift Card
Well this sucks, but once in a blue moon, Fashion Nova e-gift cards get botched. Maybe the code wasn’t generated right. Or it was already redeemed by someone else by mistake. Defective cards are super rare, but it happens.
If customer service can’t resuscitate your e-card, ask them nicely to mail you a physical one instead. This ensures you get a properly-functioning plastic gift card to shop with. If they won’t play ball, hit up your gift giver and explain the sitch. Any thoughtful friend would buy you a replacement card so you can use their prezzie.
Just a heads up – Fashion Nova only ships physical gift cards within the US. So if you’re living abroad when this happens, you’ll need to provide a stateside address for mailing.
Use it for In-Store Purchases
Did you know Fashion Nova gift cards can also be used at physical stores? If you live near a location, grab your defective e-card and hit the mall. Cards work in-store regardless of any technical issues.
Make sure to call ahead and verify your local Fashion Nova has the items you want. Their stock differs online vs. in stores. But at least this lets you put the $$ to use and score some cute new threads!
Persistence Pays Off
Don’t let an invalid gift card completely ruin your day. With a little time and some patience, you can usually get it working or replaced. Try the steps above, stay calm, and keep at it. Third time really is the charm sometimes!
Before you know it, you’ll be strutting your stuff in those new Fashion Nova fits you’ve been eyeing. Just maybe avoid dishing out gift cards to your own besties until you know they work flawlessly, ya dig?
Alright, go get your shop on! Let me know if you have any other Q’s.
What should I do if my Fashion Nova e-gift card code isn’t working?
First, carefully re-enter the code to check for typos. If it still doesn’t work, contact Fashion Nova customer service for help troubleshooting or applying the code manually.
Can I use a Fashion Nova gift card on sale items?
Unfortunately, Fashion Nova gift cards can only be used on full-priced items. They cannot be combined with discounts, promos or sales.
Where can I buy a Fashion Nova gift card?
You can purchase both physical and e-gift cards directly through the Fashion Nova website. Physical cards are also sold at select fashion retailers like H&M, Forever21 and rue21.
Do Fashion Nova gift cards expire?
Yes, Fashion Nova e-gift cards and physical gift cards expire 6 months after the purchase date. Make sure to use your card before it expires.
Can I use my gift card internationally?
Fashion Nova gift cards can only be used in the US. Both physical and e-gift cards won’t work on the international Fashion Nova site.
Can I use my Fashion Nova gift card in-store?
Yes! Fashion Nova gift cards can be used to make purchases at physical Fashion Nova locations. Call ahead to check item availability.
How do I check my Fashion Nova gift card balance?
To check your card’s remaining balance, go to the Fashion Nova website and enter your gift card number and PIN. You can also ask any associate at a Fashion Nova store to check for you.
What should I do if my Fashion Nova gift card is lost or stolen?
Report a lost or stolen gift card immediately to Fashion Nova customer service. They can cancel the card and assist with replacement.
Dealing with busted gift cards is a total buzzkill. But you can fix those janky Fashion Nova e-codes if you know the right moves.
Double ‘n triple-check that long string of numbers – fat fingers happen! If it’s still no go, breathe and hit up customer service. Or see if your homegirl can swap it for a plastic card.
It’s wack but defective e-gift card happens sometimes. Just gotta keep your cool and work the problem, ya know? With some patience and sweet talk, you’ll be styling that new Fashion Nova fit soon enough.
So keep ya head up and don’t let no invalid code kill your vibe. And hook your besties up right by copping legit cards straight from the source. A’ight, time to get your shop on! Lates.